Privacy policy

Personal Information Collection

When you visit heyshappy.com, we may ask for personal details to enhance your experience. Your privacy is important to us, and we handle your data in compliance with applicable laws and top standards of safety.

What We Collect

When you place an order, we collect:

  • Name
  • Postal address
  • Email address
  • Phone number
  • Financial details (credit card number, expiration date, and security code)

For safety reasons, we do not store credit card information. We use your data to process payments, send order confirmations, and update you on your order status. Your information is stored by Shappy Sp. z o.o. for up to five years and then deleted.

Data Processing and Third-Party Services

We work with companies to process and store your data on our behalf. These partners are bound by strict data protection agreements and operate within the EU or countries with equivalent protection.

Your Data Rights

You have the right to:

  • Access: Request information on your personal data held by us.
  • Rectification: Correct any inaccuracies or incomplete data.
  • Erasure: Request deletion of your data, except in certain circumstances.
  • Portability: Obtain a copy of your data and transfer it to another party.
  • Restriction: Limit the processing of your data under specific conditions.
  • Objection: Object to data processing based on legitimate interests or for direct marketing.

To exercise these rights, contact us at contact@heyshappy.com.

Data Storage and Transfers

Your data is stored within the European Economic Area (EEA) but may be transferred outside the EEA under strict legal safeguards, such as Standard Contractual Clauses and Privacy Shield.

Data Disclosure

We do not sell or trade your data. We only share information with partners necessary to fulfill your order, such as shipping companies.

Security

We use Secure Socket Layer (SSL) technology to protect your data during transmission.

Complaints

If you have concerns about how we handle your data, you can file a complaint with a supervisory authority.

Cookies

What Are Cookies?

Cookies are small text files stored in your browser. They help personalize your browsing experience but do not contain personal data or viruses.

How We Use Cookies

We use cookies to:

  • Collect statistics and user data
  • Improve site functionality
  • Provide relevant marketing content

Third-party cookies from services like Pinterest, Instagram, Meta, and Klaviyo may also be used. Cookies are essential for site functionality and optimization.

Managing Cookies

You can reject or delete cookies through your browser settings. Note that rejecting cookies may affect your ability to use certain features on our site.

Contact Us

For more information about our privacy practices or cookies, please contact us at contact@heyshappy.com.