Hi there!

Welcome to our FAQ. You probably have a lot of questions, and we’re hoping we can answer some of them here. Still not sure about something? Email us at [email protected] and we’ll respond within 24 hours or less.

Meet Shappy

Shapes + Happy = Shappy

Shappy is not your ordinary sofa – it's an open-ended modular masterpiece! Think of it as a set of building blocks that can be transformed into various configurations. Whether you're looking for a cozy spot to relax or a platform for endless imaginative play, Shappy has got you covered. With its comfortable design, both kids and adults can enjoy its versatility and endless possibilities.

Shappy Play Sofa is proudly made in Poland. We source all our materials locally and have full control over the production process at our dedicated manufacturing facility. Our team takes pride in using only the finest fabrics and high-quality foam to ensure the durability and longevity of our products. While Shappy is designed with kids in mind, its versatility makes it a suitable solution even for adults. We are a company committed to providing safe, comfortable, and long-lasting play furniture for families to enjoy for years to come.

Poland has a rich tradition in sewing and furniture production, known for its craftsmanship and attention to detail. The country has a long history of producing high-quality textiles and furniture, with skilled artisans who have honed their craft over generations. The Polish sewing tradition is renowned for its precision and expertise, ensuring that every stitch is flawlessly executed.

When it comes to furniture production, Poland is recognized as one of the leading manufacturers in the world. The country's furniture industry combines traditional craftsmanship with modern technology, resulting in exceptional pieces that are both functional and beautifully designed. Polish furniture is known for its durability, utilizing top-quality materials and innovative construction techniques.

At Shappy, we take pride in being part of Poland's sewing and furniture production heritage. Our play sofas are handmade with care, utilizing the skills and expertise of local artisans. We strive to uphold the reputation of Polish craftsmanship by delivering products that meet the highest standards of quality and design.

We offer three unique options to cater to different preferences and needs.

Shappy Classic: This is our most affordable option, featuring a durable velvet fabric that is extra strong and perfect for building. The elements stay securely together, thanks to the seamless stitching. It's an excellent choice for those seeking affordability and robust construction.

Shappy Original: With the same high-quality foam inside, the Shappy Original features a different fabric that is incredibly soft and stain-resistant. It's designed for added sustainability with double stitching, making it a great choice for families with pets or those seeking a luxurious feel.

Shappy Original Mini: As the younger sibling of the Shappy Original, the Mini version offers the same comfort and quality in a slightly smaller size. It's designed to be more manageable for small children, allowing for easy movement of the elements. Perfectly suited for smaller kids' rooms, it offers the same delightful play experience in a more compact package.

At Shappy, we take pride in creating play sofas that stand out from the rest. While there are cheap, uncertified options flooding the market, and high-priced alternatives that can break the bank, we strive to strike a balance. We believe in offering a high-quality product that your entire family will adore, with meticulous attention to detail, beautiful fabric, and flawless sewing.

Our commitment to quality is evident in our process. Each Shappy product undergoes multiple prototypes and rigorous testing before it reaches your home. We want to ensure that every baby, toddler, preschooler, and teen can enjoy our sofas for years to come. As a small family business, we genuinely care about the satisfaction of each and every customer.

Shappy play sofas may seem a bit pricier than some toys, but they're so much more than that! They're not just toys, they're stylish furniture pieces that take your child's playtime to the next level. Plus, they're built to last, so you'll get years of fun and creativity. Invest in a Shappy play sofa and give your child the best of both worlds: endless play possibilities and a cool addition to your home!

The Shappy Play Sofa features a clever design where the base cushions are sewn together, creating two elements, each consisting of two cushions. This not only ensures optimal comfort while sleeping but also provides stability and support during playtime. Additionally, the fabric used in the construction of the sofa creates a natural friction that helps keep the elements together, ensuring a secure and seamless play experience.

Dimensions & Use

Shappy is designed to fit in tight places and is highly adaptable and comes in two sizes: Original with 160 cm x 80 cm and Original Mini with 120 cm x 60 cm.

Shappy is made up of 10 total parts: the base and the support (each one of them with two sets of foam zipped together), 2 trapezoid-like pillows, 2 arm rest pillows, and 2 cushy through pillows.

They may be modified into whatever the imagination can conceive, from rocket ships to castles - the possibilities are endless!

Do you have a large family that will all fit on it at once? That's no issue. Is it OK if a few children jump up and down on it? There are no parts or pieces that may be damaged and the sofa is made of thick, supportive high-density foam designed to take abuse.

We've discovered one sort of foam after extensive testing with our own children.

This was done to make Shappy lighter for kids to be able to move pieces about on their own while also making sure that the thickness of both of our bases, which ensures strength and durability over time.

The base and the support are sturdy but still comfortable and let you feel like you're sitting on a cloud. The trapezoid-like triangles can be used as a sturdy backrest but also as forts support. Finally, the through pillows are super comfy and just cushy, perfect for laying your head on them.

Kids’ safety is our top priority, we are only making the Shappy out of certified OEKO-TEX® Standard 100 foam, which is the golden industry standard. This means that there are no flame retardants, no mercury, no lead nor any other heavy metals, no formaldehyde and no phlatates. 

We're proud of the high quality of our textiles and work closely with one of Europe's most socially responsible textile manufacturers. Our lovely double-stitched covers are created in Poland, where our textiles are quality checked, cut, and sewn together.

All our fabrics have a soft touch, with a pleasant cashmere-like. Made from high-quality materials, their aesthetics will fit not only your kid’s room but also your perfectly designed living room. 

Thanks to easy cleaning they will look great for several years, even with an ultra-tough use.

With the Oeko-Tex Certificate, we give you confidence that the fabric is free of allergens and completely safe for your children. 

While Shappy is designed with comfort in mind, it is primarily intended for playtime and lounging. It provides a cozy spot for kids to relax, read, and enjoy imaginative play. While it can be used for sleepovers or nap time, we recommend it as a temporary solution rather than a permanent sleeping arrangement.

Care

Shappy is rather low-maintenance, as its polyester covers are very easy to clean for little spills and can go in the washing machine when necessary at 30℃! We recommend washing all of your Shappy covers together to maintain consistency - Shappy should be dried flat and need a quick groom with a lint brush or vacuum from time to time!

We love dogs and cats and all the pets around the world so that’s why our Ultra Plush Fabric is pet-friendly. Fabrics from this group have undergone special laboratory tests to check resistance to snagging caused by scratching. They are very durable and easy to clean.

Shipping & Ordering

Shipping is free of charge within the EU where Shappy is available. Please get in touch with us at [email protected] if you live in a country where we normally do not deliver. We will try our best to figure something out.

Your Shappy will arrive in three big Shappy boxes (80x25x80cm; 80x25x80cm; 80x35x65cm) ready to play with it immediately! We know that kids are not the most patient people on the planet.

If you've changed your mind about your order, you will be eligible for a refund as long as your order hasn’t shipped yet. To cancel an order, please email us for help at [email protected] with the subject line "CANCEL Order [Your Order Number]" and our customer team will get back to you ASAP.

Trials & Returns

We’re 100% confident in our Shappy play sofa, so we want you to find out it's 100% great for you. We do understand it might not be for everyone.

You have the right to withdraw from the contract stating no reason within 30 days from the date Shappy arrived at your home. To do so, you will need to send a relevant declaration to [email protected]

All returns need to be made in the original packaging! Just pop them back in the plastic wrap, and slide them back into the boxes.

The Shappy returned must be accompanied by a completed withdrawal form and the account number to which we are returning the money. Remember to include the written statement in the box!

If the Shappy is complete and with no signs of damage, the purchase price will be refunded less the return shipping charge within 10 working days the same way the payment was made, or to the bank account specified by you in the withdrawal statement. 

This applies to product suitability and not to color change requests.

Oh no! We take pride in the quality of our Shappy, but we may not always get it right. Please review your Shappy as soon as it arrives and inform us of any problems within 48 hours.

Shappy comes with a 12-month warranty and additional statutory rights. Our play sofas are made right here in our factory, so we can swiftly fix any problems. ... Don't worry; your Shappy will be as good as new in no time!

Head to HERE to read the warranty in full.

All our products come with a limited one-year warranty that covers manufacturing defects that functionally impair the look or use of your product.

To read the warranty in full head to HERE. If you come across a defect, email [email protected] with 2-3 pictures of the issue, along with your order confirmation number so that we can help. The warranty only applies to products purchased directly from heyshappy.com, within one year of purchase, and is only provided to the person who made the purchase. If your Shappy was purchased second-hand, it will not be covered by the one-year warranty.